Cadillac Owner Center

Cadillac focuses on its customers' needs by ensuring that details on service and maintenance for its cars is easy to access and user-friendly. Cadillac drivers enjoy several tools that simplify to stay on top of their vehicle's care and understand suggested maintenance schedules.



The Cadillac Owner Center is a comprehensive online portal where car owners can find detailed information about their particular vehicle. After registering their vehicle, users can sign in to view a customized dashboard with information on their Cadillac's service plan, service history, and coverage. The Owner Center also provides downloadable owner’s manuals, instructional videos, and step-by-step guides to help owners perform basic maintenance tasks or understand specific vehicle features.

Cadillac Mobile App

Cadillac has embraced digital tools into its customer service with the MyCadillac mobile app, available for both Android and iOS devices. Using this app, users can keep track of their vehicle’s health by getting alerts about service requirements, such as fluid changes, tire checks, or brake inspections. The app also provides convenient features like remote start, lock and unlock capabilities, and the option to book maintenance directly with the nearest Cadillac service center. For newer models, the app can even offer live data to notify drivers of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an built-in infotainment system that features service reminders and reminders. When a maintenance is required, the vehicle shows alerts on the dashboard, informing the owner of required tasks. This system not only helps remind drivers to follow the schedule but also offers detailed explanations of each task, making it easier for drivers to understand the importance of each service.

Cadillac Dealership Network

Cadillac dealerships play a significant role in communicating maintenance details to customers. When drivers visit an authorized dealership for service, the service team offers a detailed explanation of the suggested tasks, making sure that customers understand the importance of each task. Additionally, dealerships maintain digital logs of every maintenance appointment, allowing Cadillac owners to quickly review their service history for reference.

Printed and Online Resources

Cadillac provides printed owner’s manuals and quick reference guides that detail the vehicle’s maintenance schedule, recommended fluids, tire pressure specifications, and other essential information. For those who prefer digital resources, Cadillac’s website has a dedicated section for service and maintenance where owners can access resources, watch clips, and get advice on how to keep their vehicles in peak condition.



By offering a combination of digital tools, dealership support, and traditional guides, Cadillac guarantees that customers are well-informed about their vehicle’s service and maintenance requirements, thereby extending the life and performance of their Cadillac.